The Luggage Doctor

We'll get your bag back on its feet!

About Us

Who We Are

The Luggage Doctor has been family owned and operated for over 25 years. We specialize in repairing luggage & handbags in a world where most items are thrown away. We take great pride in mending what your travels through life have broken.

No Storefront & No drop offs

After 9 GREAT years, our business can no longer support a physical location and & our drop off locations were no longer a good fit for most of the stores. We are still the same company, only we now work remotely. Shipping us your repairs is now the only option.

You Always Get Our Best

We will always do our best to fully assess your luggage so you can make the best decision for you about your repairs. There are no charges for our evaluations.

shipping in your luggage

Ship-in locations

1.   PLEASE TREAT THESE LOCATIONS RESPECTFULLY

2.  Bring your luggage to one of the retail stores (below) and they can ship your luggage to us for you. All stores will have a fee for this, it is their fee that covers your freight.

3.  All work orders are EMAILED and all non-warranty work must have a credit card on file that we can take over the phone prior to the repair being completed

4.  EMAILS are REQUIRED and is our primary form of contact. Many manufacturers won't allow warranty work without your EMAIL

5.  Your bag will be shipped home to you when competed

6.  If the repair is non-warranty, you will be responsible for return freight unless you have already arranged a return label with the ship-in location (Samsonite stores will not do this)

Shipping in yourself

*This is NOT a drop off, it is a UPS Store, please do not bring your luggage here directly. If you don't use a box to ship in your luggage, you will be charged a $20 handling fee when it is shipped back and this may delay you getting your luggage returned. Please provide your name, address, phone, EMAIL, and what repairs your are looking for on a sheet inside the bag.


Ship to:

Luggage Doctor

8156 S Wadsworth Blvd, Unit E-323

Littleton, CO 80128

303.366.0881

customerservice@luggagedr.com


SHIP-IN Locations

Castle Rock

Samsonite Outlet Store - 303.660.8130

5050 Factory Shops Blvd #440 

Castle Rock, CO 80108

SAMSONITE LUGGAGE PRODUCTS ONLY AT THIS  LOCATION

Park Meadows

Colorado Baggage - 303.754.0101

8401 Park Meadows Center Dr.

Lone Tree, CO 80124

ALL MANUFACTURERS LUGGAGE ARE

WELCOMED AT THIS LOCATION

Loveland

Samsonite Outlet Store - 970.667.3699

5829 McWhinney Blvd

Loveland, CO 80538

SAMSONITE LUGGAGE PRODUCTS ONLY AT THIS  LOCATION

Lakewood

Samsonite Outlet Store - 303.278.0742

Colorado Mills Mall - 14500 W Colfax Ave #287, Lakewood, CO 80401

SAMSONITE LUGGAGE PRODUCTS ONLY AT THIS  LOCATION

Cherry Creek

Colorado Baggage - 303.388.0900

3000 E 1st Ave #169

Denver CO 80203

ALL MANUFACTURERS LUGGAGE ARE WELCOMED AT THIS LOCATION

Warranty Work & FAQ's


Contact Us

Thank you for sticking with us all these years

Our customers are our lifeblood. We will do everything we can to make your experience with us a pleasure.

Luggage Doctor

customerservice@luggagedr.com

Email preferred - 303.366.0881

Hours

As we do not have a physical location we do not have hours. EMAIL is the most efficient way to contact us and we should respond within 3 business days.